Job Description & Details
This is a heavy-duty enterprise UX role focused on taking miserable, text-heavy 3270 green screens and monolithic COBOL workflows and turning them into modern, usable digital experiences. If you love deep stakeholder alignment, legacy systems archaeology, and designing complex dashboards without drowning in corporate red tape, this gig is worth a serious look.
What You'll Actually Be Doing
You will spend a lot of time talking to business stakeholders and legacy users who are deeply attached to their ancient workflows, trying to figure out what they actually need versus what they say they want. Your days will involve running discovery sessions, mapping out gnarly enterprise data models into customer journeys, and translating backend business rules into clean, intuitive task flows. You are bridging the massive gap between old-school mainframe logic and modern web interfaces.
The Core Tech Stack
You need a master-level grip on design systems, information architecture, and enterprise UX artifacts like service blueprints and empathy maps. While you aren't writing code, you need enough technical literacy to understand CICS transactions, 3270 interfaces, and how AI-driven features like intelligent search or workflow automation can realistically plug into legacy architectures without breaking the business.
Interview Expectations
Expect the hiring team to ask you how you would handle redesigning a mission-critical workflow used by operators who have memorized keyboard shortcuts on a green screen for twenty years. They want to hear how you manage intense resistance to change and how you validate your modern UX against deeply ingrained habits. Another favorite will be walking through a time you had to abstract a massive amount of dense enterprise data into a clean, actionable dashboard without stripping away necessary functionality.
Application Advice
Skip the generic design portfolio fluff and put your enterprise-scale workflow modernization projects front and center. Your resume needs to explicitly mention keywords like legacy modernization, information architecture, journey mapping, and enterprise design systems so you clear the ATS filters. Show proof that you can handle complex B2B systems where usability directly impacts business velocity.