Job Description & Details
This is a hands-on Lead EUC Engineer role focusing heavily on Microsoft Collaboration tools within an enterprise environment. You'll be bridging the gap between high-level strategy and day-to-day infrastructure engineering, making sure global teams stay connected without running into bottlenecks.
What You'll Actually Be Doing
Your day-to-day will involve owning the architecture, administration, and scaling of Microsoft Collaboration systems. You aren't just putting out fires; you'll be driving product management initiatives, coordinating closely with a global team, and translating complex technical hurdles into digestible updates for non-technical stakeholders. Expect to manage multiple concurrent tasks under tight deadlines while keeping an eye on infrastructure budgets and operational constraints.
The Core Tech Stack
You need deep, battle-tested experience with Microsoft Collaboration tools and enterprise-grade End User Computing (EUC) environments. Experience operating under an Infrastructure as Product (IaP) model is a massive plus here, meaning you view internal infrastructure platforms as products with their own lifecycles and customer experiences. Having ITIL, Agile, or PMP certifications will also help you hit the ground running with their delivery frameworks.
Interview Expectations
When you sit down with the engineering lead, expect them to test your ability to handle large-scale collaboration outages and how you prioritize conflicting demands from stakeholders. They want to see if you can think strategically about product lifecycles while remaining hands-on enough to troubleshoot deep architectural issues. Be ready to walk through a past project where you implemented a new collaboration rollout across a distributed organization.
Application Advice
To make it past the ATS, ensure your resume explicitly highlights your tenure with Microsoft collaboration systems and your experience leading EUC initiatives in enterprise settings. Don't just list tools; emphasize your background in cross-functional communication, product management methodologies like Agile, and any exposure to Infrastructure as Product (IaP) models to align directly with what the hiring manager is looking for.