Job Description & Details
If you are looking to get your hands dirty in massive hardware infrastructure, this 12-month contract with Genesis10 in Hillsboro places you right on the floor of a leading technology firm. You will be doing the heavy lifting of keeping modern servers alive—swapping components, troubleshooting Linux nodes, and untangling physical network issues alongside senior techs who will show you the ropes. It is a grind with 24x7 on-call rotations, but it is one of the best ways to build real-world infrastructure chops.
What You'll Actually Be Doing
Your day-to-day is a mix of hardware triage and OS-level debugging. You'll spend a good chunk of your shift replacing failed hard drives and DIMMs, sliding in new SSDs and NVMEs, and dealing with physical layer network issues like port flapping or dead links. When automated Linux Kickstart nodes fail to build, you will jump in to help engineers diagnose what went wrong. You will also handle ticket queues, prep dead hardware for decommissioning, and make sure the server racks stay clean and compliant with strict data center house rules.
The Core Tech Stack
You need a solid foundation in server hardware and entry-level Linux troubleshooting to survive here. Knowing your way around a command line to parse logs, check network interfaces, and handle basic OS-level issues is non-negotiable. Beyond that, having familiarity with ticketing systems like ServiceNow or JIRA, plus a basic grasp of networking protocols, switches, and fiber testing gear will make your life much easier when troubleshooting physical layer anomalies.
Interview Expectations
Expect the hiring manager to test your practical problem-solving logic when hardware fails unexpectedly. They will likely ask you how you would systematically troubleshoot a server that refuses to post or boot into the Linux OS, looking to see if you follow a logical, step-by-step diagnostic tree rather than just guessing. They might also throw a networking scenario at you regarding physical layer faults, wanting to understand how you isolate whether the issue is the cable, the port, or the transceiver.
Application Advice
Your resume needs to scream hands-on infrastructure experience if you want to bypass the ATS filters. Make sure your summary explicitly mentions your years of server hardware troubleshooting and Linux OS familiarity. Sprinkle in keywords from the job description like 'NVME installation', 'physical layer', 'Linux Kickstart', and any ticketing tools or CompTIA certifications you hold so the recruiters immediately see you can walk the walk in a high-density data center environment.