Job Description & Details
This Learning Architect role at Clifyx is essentially a senior consulting and enablement gig where you'll own the capability-building journey for enterprise clients. You won't just be pushing training modules; you'll be diagnosing deep organizational skill gaps and mapping out strategic learning plans that directly tie into large-scale IT implementations. If you enjoy bridging the gap between complex technology adoption and human capability, this gives you a lot of runway to lead strategic conversations at the enterprise level.
What You'll Actually Be Doing
Your day-to-day will involve acting as the primary trusted advisor for clients, sitting down with stakeholders to audit their current skill sets, and designing bespoke learning roadmaps that incorporate certifications, workshops, and digital assets. You'll work closely with Customer Success Managers and delivery squads to ensure the training actually drives software adoption and business outcomes rather than just checking a compliance box. Expect to manage multiple client accounts simultaneously, running progress reviews, analyzing engagement data to spot drop-offs, and constantly iterating on your enablement strategy.
The Core Tech Stack
While there is no heavy coding required here, you need deep domain expertise in enterprise learning management systems, customer success frameworks, and IT implementation life cycles. The absolute must-haves are 8 to 20 years of client-facing consulting or enablement experience, a rock-solid grasp on aligning educational outcomes with business KPIs, and elite presentation skills. You'll also need to be entirely comfortable digging into learning analytics to back up your recommendations with hard data.
Interview Expectations
When you talk to the hiring team, they are going to test your ability to handle pushback from resistant enterprise clients who don't want to carve out time for training. They'll likely ask you to describe a time when a customer's low platform adoption was tied to a skill gap, and how you restructured the enablement program to turn it around. The interviewer is secretly looking for structured problem-solving, high EQ, and proof that you can speak the language of business outcomes rather than just educational theory. They also want to see if you can manage multiple high-stakes accounts without dropping the ball.
Application Advice
To get past the recruiter screen, make sure your resume explicitly highlights quantifiable wins from past customer-facing enablement or consulting programs, such as increased platform adoption rates or successful enterprise-wide rollouts. Don't just list your duties; use keywords directly from the job description like 'skill gaps', 'customer success', 'learning strategies', and 'adoption data' so the ATS flags you immediately. Frame your experience around strategic business impact rather than administrative training management to show you operate at the architect level they need.