Job Description & Details
The demand for skilled PMO professionals is soaring as companies juggle multiple complex IT initiatives. This hybrid contract role in Middletown, PA offers a fast‑track way to showcase your project leadership on high‑impact SAP and ServiceNow projects. If you thrive on coordinating cross‑functional teams and delivering results on a tight timeline, this is a perfect opportunity.
Job Summary
The PMO PM Resource will manage and coordinate internal and external staff across several IT projects, develop and maintain project plans using PTC standards, and act as the primary liaison between business owners, technology teams, vendors, and sponsors. The role covers the full project lifecycle—from initiation through closing—while enforcing the PTC PMO Playbook and capturing lessons learned for continuous improvement.
Top 3 Critical Skills Table
| Skill | Why it's critical | Mastery Level |
|---|---|---|
| Project Management (PMP) | Drives end‑to‑end delivery across scope, schedule, cost, and risk | Senior |
| ServiceNow (Idea/Project/Demand) | Enables streamlined demand intake and tracking within the organization | Mid |
| SAP Enterprise Solutions | Core technology platform for many of the projects managed | Mid |
Interview Preparation
- How do you tailor a project plan when working with both internal staff and external vendors?
What the interviewer is looking for: Ability to balance stakeholder expectations, define clear deliverables, and manage dependencies across organizational boundaries. - Explain your experience applying the PTC PMO Playbook or a similar methodology.
What the interviewer is looking for: Familiarity with standardized processes, documentation rigor, and how you enforce governance. - Describe a situation where you used ServiceNow’s Idea, Project, and Demand modules to improve project intake.
What the interviewer is looking for: Hands‑on knowledge of ServiceNow, process automation, and measurable impact on project visibility. - What steps do you take during a lessons‑learned session to ensure recommendations are actionable?
What the interviewer is looking for: Structured facilitation, documentation skills, and a track‑record of implementing improvements. - How have you managed risk and scope changes on a large SAP implementation?
What the interviewer is looking for: Risk identification techniques, change‑control procedures, and communication strategies specific to enterprise systems.
Resume Optimization
- PMO
- Project Management Professional (PMP)
- ServiceNow
- SAP Enterprise Solutions
- ITIL / ITSM
- Hybrid project delivery
- Stakeholder management
- Risk and issue management
- Project lifecycle governance
- PTC PMO Playbook
Application Strategy
When reaching out to the recruiter, send a concise email that greets the recruiter, briefly introduces yourself, and attaches your resume. Clearly highlight your top skills—such as PMP certification, ServiceNow experience, and SAP project leadership—and reference specific projects where you delivered results that align with the duties listed. Emphasize that you are located within the 1.5‑hour radius of Middletown and are available for the 4‑month contract.
Career Roadmap
| Current Role | Typical Experience | Core Focus | Next Position |
|---|---|---|---|
| PMO PM Resource (Contract) | 5+ years, PMP, ServiceNow, SAP | Coordinating multi‑project delivery, stakeholder alignment | Senior PM (5‑7 yrs) |
| Senior PM | 7‑9 years, broader portfolio, leadership | Strategy, large‑scale program oversight | PMO Manager |
| PMO Manager | 9‑12 years, people management | Governance, process improvement | Director of PMO |
| Director of PMO | 12+ years, executive leadership | Enterprise‑wide project strategy | VP of Project Management |