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Lead Product Owner – Salesforce Health Cloud

Not Disclosed

Job Description & Details

The role is a senior product ownership position focused on Salesforce Health Cloud for a healthcare payer/provider environment. You’ll own the roadmap, translate clinical requirements into user stories, and keep a tight feedback loop between clinicians and engineers. It’s a high‑visibility gig where your decisions directly affect patient data handling and compliance.

What You'll Actually Be Doing

You’ll spend most of your day grooming the backlog, writing clear acceptance criteria, and prioritizing features that improve care management workflows. Expect regular syncs with QA, developers, and clinical stakeholders to clarify HIPAA‑bound data rules, and you’ll be the go‑to person for any scope changes. Delivery is iterative—sprints end with a demo to business owners, and you’ll be responsible for ensuring each release meets both functional and regulatory expectations.

The Core Tech Stack

The non‑negotiable skill is deep, hands‑on experience with Salesforce Health Cloud—understanding its patient objects, care plans, and integration patterns. You also need a solid grasp of healthcare data standards (FHIR, HL7) and compliance (HIPAA). Agile/Scrum fluency is a must because the team runs two‑week sprints, and you’ll be the Scrum Product Owner driving story creation and sprint planning.

Interview Expectations

  1. Design a data model for a multi‑payer scenario in Health Cloud. The interviewer will look for how you map relationships between members, coverage tiers, and care plans while keeping PHI secure—expect discussion around sharing rules, field‑level security, and audit trails.
  2. Explain how you would prioritize a backlog that includes both regulatory fixes and new feature requests. They want to see your reasoning framework—risk vs. value, impact on clinical outcomes, and how you communicate trade‑offs to both IT and business leaders.

Application Advice

Tailor your resume to mirror the JD language: lead with “Salesforce Health Cloud Product Owner” and list concrete achievements like “defined roadmap that reduced claim processing time by 15%.” Sprinkle keywords such as “patient/member data,” “care management,” “HIPAA compliance,” “Agile/Scrum,” and “stakeholder management.” Highlight any CVS Health or payer experience front‑and‑center, and quantify outcomes wherever possible to get past the ATS and catch the hiring manager’s eye.