Job Description & Details
This role is a senior‑level analyst gig focused on the Facets healthcare platform. You’ll be the bridge between clinical operations and IT, making sure the system actually supports the day‑to‑day work of a busy health‑care provider.
What You'll Actually Be Doing
You’ll spend a good chunk of time digging into existing Facets configurations, mapping out gaps, and writing detailed requirements for enhancements. Expect to run workshops with clinicians, translate their language into technical specs, and then validate that the delivered changes meet compliance rules (HIPAA, HEDIS). Day‑to‑day you’ll be juggling data‑model tweaks, reporting requests, and occasional troubleshooting of claim‑processing errors.
The Core Tech Stack
The non‑negotiable skill is deep experience with the Facets suite—especially the claims and enrollment modules. You’ll also need solid SQL/PL‑SQL chops because most customizations live in the database layer. A working knowledge of HL7, FHIR, or other health‑exchange standards is a plus, as is familiarity with ETL tools that move data into/from Facets. The company needs this because they’re trying to reduce claim re‑work and improve reporting latency, so any inefficiency in the stack directly hits the bottom line.
Interview Expectations
- “Walk me through how you’d design a new eligibility check workflow in Facets without breaking existing claim processing.” The hiring manager wants to see you can think in terms of the Facets data model, understand transaction boundaries, and anticipate downstream impacts.
- “Explain a performance issue you encountered with a large Facets SQL report and how you resolved it.” They’re looking for concrete evidence you can tune complex queries, use indexing wisely, and balance load‑time versus data‑freshness.
Application Advice
Tailor your resume to echo the exact phrasing from the posting: “Healthcare System Analyst,” “Business System Analyst,” and “Facets.” Highlight any end‑to‑end implementations you led, especially those that involved requirements gathering, workflow redesign, and compliance testing. Sprinkle in keywords like “HIPAA,” “claims processing,” “SQL/PL‑SQL,” “HL7/FHIR,” and “process improvement.” A concise bullet that says “10+ years delivering Facets enhancements for multi‑site health systems” will get past most ATS filters and signal you’re the senior candidate they need.