Job Description & Details
They need a Salesforce Business Analyst who can hit the ground running on an Agentforce implementation. It's a contract gig, onsite in Juno Beach, paid $50‑$55/hr, and the client wants you in the interview room the same day.
What You'll Actually Be Doing
You'll spend most of your day talking to business users and product owners, pulling apart vague requests into concrete Salesforce requirements. Expect to run Agentforce workshops, draft user stories, map out process flows, and produce functional specs that the dev team can hand‑code. You'll also be the bridge between stakeholders and the technical crew, ensuring the solution aligns with both sales and service cloud capabilities.
The Core Tech Stack
The role revolves around deep knowledge of Salesforce Business Analysis, especially the Agentforce add‑on and AI‑driven extensions. You must be comfortable with Sales Cloud and Service Cloud data models, know how to configure objects, fields, and automation tools, and be able to translate business rules into flows, validation rules, or Apex when needed. The client is looking for someone who can quickly assess gaps and design solutions that scale.
Interview Expectations
- Design a multi‑tenant Agentforce data model: They'll ask you to sketch out objects, relationships, and sharing rules, watching how you balance flexibility with security. They're probing your ability to think beyond point‑and‑click and into architecture.
- Translate a complex business rule into a declarative solution: Expect a scenario where you must decide between a flow, a validation rule, or custom Apex. They're looking for justification of your choice and how you'd unit‑test it.
Application Advice
Tailor your resume to echo the exact phrasing from the JD: “Salesforce Business Analyst”, “Agentforce”, “Sales Cloud”, “Service Cloud”, “Requirements Gathering”, “User Stories”, “Acceptance Criteria”, and “Stakeholder Management”. Highlight any C2C or contract work and quantify your impact (e.g., “led 5 Agentforce workshops delivering X% efficiency gains”). A concise, results‑focused bullet list will get past the ATS and catch the hiring manager's eye.